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Frequently Asked Questions About Online Faxing Services


By Chin Siang Tan

Online faxing service, often referred to as "Internet faxing", is the way to go for businesses seeking a fast, convenient and cost-effective way to send or receive documents. Its importance and acceptance by the business community has skyrocketed in recent years, thanks to online technologies which continue to evolve. Traditional fax machines are still used by many, but online faxing service is, as people love to say, "the future". Below are some frequently asked questions (FAQs) about online faxing services.

Online Fax Services - what is it?

The word "online" here refers to using the internet to send or receive faxes, often through one's email. This is great for people who moves around a lot because the faxes can be accessed anytime and anywhere in the world an internet service is available.

How does sending faxes online work?

You need to sign-up for an internet fax service. Once you are a member, you may sent faxes through their (service providers) web-based program. Just login into their website, key in all the necessary details (such as recipient's name and fax number etc), click submit - that's it! If you have documents to send, these are usually sent as email attachments.

Is an extra telephone line required?

If you already have access to the internet, you are ready to roll. There is no need to apply for a new phone line in this case.

Do these online fax service providers give support?

Like all online retailers, virtually all service providers have 24/7 support. It's best to do a bit of background check first on their support quality before you sign-up though. One good place to do this is in forums. You may want to ask around your circle of friends too.

Are web faxes service costly?

It all depends on your needs. Some are even offered for free, and they survive soley on the advertisements they get. But prices generally range from $5 to $10 a month.

How many faxes are permitted per month?

Generally, 300 incoming and outgoing faxes is the norm. If you go over that limit, then there would be extra charges. These extras are often clearly stated in the terms and conditions.

Are online fax services scalable?

The answer is yes. The major service providers can accomodate the needs of both the small and power users.

Do these companies provide free trials to test their fax services?

Yes, most of them do offer free trials - usually for 30 days. Make sure you use this free trials to test their service. Don't just depend on their sales copy in making your decision.

What is the most compelling reason to use internet fax?

Internet fax is cheap, fast and convenient. Take blast faxing for instance. It allows you to send the same fax to multiple recipients in just a single transmission. There's no such thing as "paper jams" "out of paper" or "line engaged" problems to deal with. Because everything is done on the PC, savings on stationaries can be substantial because, for instance, you don't need to print those faxes which you don't want - just press delete! Traditional facsimile machines prints everything it receives.

Today's globalised business environment has taken the meaning of "competition" to a whole new level. To remain competitive, you should use cost effective technologies to streamline your overall business processes. Online faxing services is one of those technologies.

Good news for those who fax only occasionally. There are online service providers who allow people to fax for free! You can get more info about free web faxing from this popular site - http://www.faxes-online-guide.com

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